When you can cancel, when we refund the ₹100 per application assistance fee, when we cannot, and how long it takes. This policy forms part of our Terms of Service.
Last updated 6 August 2026
Our fee buys assistance with an application — finding the right scheme, checking your documents, filling the form correctly and submitting it. It does not buy an approval. No refund is available simply because an application was rejected, because that decision is made by the scheme's authority and never by us.
Government scheme applications are charged at a flat ₹100 per application. Scholarship, startup grant, research grant and tender work is quoted individually before any work begins, and the same rules below apply to it.
Fees charged by the scheme itself — application fees, EMD, statutory charges — are paid to that authority, not to us. We cannot refund them; you would need to take that up with the department under its own rules.
We refund the full assistance fee, without argument, in each of these cases:
Once the work is done, it is done — these are the situations where the fee is not returned:
If you are somewhere between these cases — say we had partly prepared an application when you cancelled — tell us. We will refund the part that reflects work not done rather than take a flat position.
Email us. There is no form to fill in and no fee to ask.
We acknowledge within 2 business days and tell you the decision within 7. If we say no, we say why, in writing, against the rules on this page.
| Stage | Time |
|---|---|
| We acknowledge your request | Within 2 business days |
| We decide and tell you | Within 7 business days |
| We initiate the refund | Within 3 business days of approving it |
| It reaches your account | 5–10 business days, depending on your bank or card issuer |
Refunds go back to the method you paid with. We do not refund to a different account — that rule exists to protect you, not us.
To cancel an application in progress, email contact@formease.in or reply to any message from us. If we have not submitted yet, we stop immediately and the refund rules above apply.
You can close your account at any time by writing to the same address. Closing an account does not automatically refund fees for work already carried out, and data is retained for the periods set out in our Privacy Policy.
Newsletter subscriptions are free and can be stopped from the unsubscribe link in any email we send.
Write back and say so — we will look again, and a different person will make the second decision. We are available Monday to Saturday, 9:00 AM – 6:00 PM IST. Nothing in this policy limits your rights under the Consumer Protection Act, 2019, and you remain free to approach a consumer forum. Full terms are in our Terms of Service.